At Ashdeen, each piece is a work of art, meticulously handcrafted for you. Due to the bespoke and intricate nature of our hand-embroidered products, we are unable to offer returns or exchanges on any items purchased, whether they are from our collections or custom-commissioned.
We take great pride in the quality and craftsmanship of our creations and conduct thorough quality checks before every shipment. We encourage you to review all product details and measurements carefully before placing your order.
In the rare event that you receive a damaged item or an incorrect product, please contact us within 24 hours of delivery with photographs of the item. We will assess the issue and work with you to find an appropriate solution, which may include repair or replacement at our discretion.
Your satisfaction is of the utmost importance to us. We encourage you to reach out to our team with any questions or concerns before making a purchase.
For the most accurate and up-to-date information on your order status, please reach out to our team directly. Due to the handcrafted nature of our pieces, our dedicated team will provide you with a personal update on your creation’s journey.
Call: +91 9650 671 221
Email: ashdeencompany@gmail.com